First State Chevrolet Collision Center

When an accident happens, whether it’s a bumper knocked out in a parking lot or a major front-end collision near Dupont Blvd, here’s what happens next.

Initial Estimate & Insurance Approval — how do you start the repair process?

Our advisors use GM-approved estimating software. We send the estimate to your insurance company and manage all back-and-forth for you so you don’t have to.

Vehicle Disassembly & Hidden Damage Check — what if there’s hidden damage?

We carefully disassemble your vehicle to uncover hidden damage such as damaged sensors, a compromised crash bar, or structural issues. Any necessary estimate updates are sent to you and your insurer for approval.

OEM-Certified Repairs Begin — what parts and procedures do we use?

We use only genuine GM parts and follow factory repair procedures. Example: If a Chevy Traverse is rear-ended, we replace the bumper and liftgate, recalibrate sensors, and restore ADAS safety systems like blind spot monitoring to factory specs.

Paint & Finish — how do we ensure color match and finish?

Our certified painters prep, sand, prime, and apply a factory-matched color coat. We inspect the finish under multiple light angles to ensure a seamless factory look.

Reassembly & Quality Checks — how do we confirm repairs are complete?

The vehicle is fully reassembled, scanned for electronic diagnostics, and ADAS recalibration is performed in-house with Protech. Our Service Advisor performs a final quality check before delivery.

Need your vehicle back quickly? Call 800-646-4158 — we’ll provide an estimated completion date up front and keep you updated via text or phone.